Frequently Asked Questions
If you have any concerns or question on you mind, here we answer most of the questions we get.
The HIPSTER™ PLUS is a game changer because it’s introducing a new category in a traditional market that hasn’t seen any product evolution in the past decade. Our unique 3D hip seat absorbs the weight of your baby so you will feel significantly less pressure on your back and shoulders, this allows you to carry your baby close to you for a longer period of times effortlessly.
Another great feature of a 3D baby carrier is you can use the hip seat on its own, meaning your baby can stay close to you without feeling enclosed in. It’s perfect for taking care of house chores at home, when your baby insists on being carried, when you’re out at a friend’s house (where you don’t feel comfortable leaving your baby alone on the floor), or places that are not stroller-friendly like museums, narrow shopping aisles, or smaller restaurants.
HIPSTER™ PLUS is super versatile because you can easily switch between hip seat, double shoulder, and single shoulder. When you use the double shoulder top, it transfers HIPSTER™ PLUS into a traditionally structured carrier, perfect for the times you need to be completely handsfree. The double shoulder straps go over each shoulder and provides a more enclosed hold on your baby. It also provides the most support for your back. In this setup, you can also discreetly nurse your baby when out in public.
When you use the single shoulder top, you have one strap over one shoulder and your HIPSTER™ PLUS is transformed into a ring sling, allowing you to carry your baby on your side and be handsfree. This carry position is more suitable for older baby around 6 months as it gives baby more freedom to look around as they are less enclosed in.
HIPSTER™ PLUS has been submitted and approved by global wide safety standards. The raw materials found in the PU foam insert (used in HIPSTER™ PLUS hip seat) are fire resistant and non-toxic, verified through SGS testing. SGS, is a world-leading inspection, verification, testing, and certification company.
For the US/ CANADA: HIPSTER™ PLUS meets the US safety standard ASTM F2236 and CPSIA 2014, and the Consumer Product Safety Improvement Act of 2014.
For EUROPE: HIPSTER™ PLUS meets the EN71-3 standard.
GLOBALLY: HIPSTER™ PLUS meets the safety standard EN13209-2:2005
HIPSTER™ PLUS is currently available on www.MiaMily.com and www.amazon.com. We have distributors in Italy, Japan, Australia, Hong Kong, Israel, and Taiwan. If you live in a country where we have a local distributor, you can contact them directly on facebook (look for “MiaMily [country name]”) for retail locations.
For other distribution inquiries, please contact us at email@example.com.
MiaMily Hong Kong
PARTNERS AND COLLABORATIONS
Our infant insert ensures that your baby is comfortable and supported and that their head and neck are supported while in the carrier. We recommend using the infant insert until your baby has strong head and neck control, which is usually around 4 months. It is compatible with all MiaMily 3D baby carriers. Here’s a YouTube video on how to make adjustments to find the best fit for your newborn in our infant insert.
If you have any further questions about the infant insert or any of our 3D baby carriers, please email us at firstname.lastname@example.org.
MATERIAL AND CARE
Thank you for ordering with us!
Can’t wait to try your carrier?! We can’t wait for you to get it either! Once your package has been shipped, you will receive an email with your tracking number. Tracking is sent out the day after the order has been shipped. If you have any further questions, or if you do not receive a tracking number, please email your order number to email@example.com and we’ll track your package for you.